Returns Policy

We want you to feel comfortable ordering from HUSHFOOT. If the fit or product is not right, you may request a return within 15 days of delivery.

Return conditions

Returned socks must be unworn, unwashed and in their original packaging. For hygiene reasons, we cannot accept opened, worn or washed socks unless the item is faulty.

How to request a return

Contact us with your order number within 15 days of delivery. We will confirm the next steps and the return address. Please wait for our instructions before sending a parcel.

Return postage and refunds

Unless the item is faulty or we sent the wrong item, the customer is responsible for the return postage. After the returned item has been received and checked, we will confirm the refund to the original payment method. Your payment provider may need additional time to display the refund.

Faulty, damaged or incorrect items

If your order arrives faulty, damaged or incorrect, contact us with your order number and clear photos. We will review the issue and arrange an appropriate remedy, which may include a replacement or refund.

Exchanges

We do not guarantee direct exchanges. If you need a different size or style, contact us first; where an exchange is not possible, we will guide you through a return and new order.